SnapDiner Terms of Service
Terms of Service
Effective Date: June 14, 2025 | Last Updated: June 14, 2025
1. Acceptance of Terms
By accessing or using SnapDiner's website building platform and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and SnapDiner.
2. Description of Service
SnapDiner provides an automated website creation platform specifically designed for restaurants. Our services include:
- Automated website generation using restaurant information
- Integration with Google Places API for business data
- Website hosting and maintenance
- Template customization and branding tools
- Content management system for menus and photos
3. User Accounts and Registration
To use our services, you must create an account and provide accurate, complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring all information provided is accurate and up-to-date
4. Acceptable Use Policy
You agree not to use our services to:
- Upload or distribute illegal, harmful, or offensive content
- Violate any local, state, national, or international law
- Infringe on intellectual property rights of others
- Distribute spam, malware, or other malicious content
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
5. Content and Intellectual Property
Your Content: You retain ownership of all content you upload or create using our platform. By using our services, you grant us a license to use, store, and display your content solely for providing our services.
Our Content: All SnapDiner software, templates, designs, and proprietary content remain our intellectual property. You may not copy, modify, or distribute our proprietary content without written permission.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data.
7. Payment Terms and Billing
Subscription Plans: Our services are provided on a subscription basis. Payment is due in advance according to your chosen billing cycle.
Refunds: We offer a 30-day money-back guarantee for new subscribers. Refunds are processed within 5-10 business days.
Price Changes: We reserve the right to modify pricing with 30 days advance notice to existing customers.
8. Service Availability and Support
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We provide customer support during business hours and aim to respond to inquiries within 24 hours.
9. Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to our services will be suspended
- You may download your content for 30 days
- We may delete your data after the grace period
- You remain responsible for any outstanding fees
10. Disclaimers and Limitation of Liability
Service "As Is": Our services are provided "as is" without warranties of any kind, either express or implied.
Limitation of Liability: In no event shall SnapDiner be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
11. Indemnification
You agree to indemnify and hold SnapDiner harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@snapdiner.com
Address: [Your Business Address]
Phone: [Your Phone Number]
Built on Trust & Transparency
We believe in clear terms and fair practices for all our restaurant partners
Fair Terms
Our terms are designed to protect both you and us while ensuring a fair and transparent relationship.
Data Protection
Your restaurant data is protected with enterprise-grade security and industry-standard encryption.
Support
Questions about our terms? Our support team is here to help explain anything you need to know.
Questions About Our Terms?
We're committed to transparency. If you have any questions about our terms of service, don't hesitate to reach out to our team.
Contact Legal Team